Looking for a rewarding and fun career which can put a smile on our customers’ faces? Join Sole Spirit, where we combine style with comfort! We want to hear from you at


Supervisor, Senior Retail Sales Associate, Retail Sales Associate

Key responsibilities

To provide exceptional service to all customers, maximizing sales opportunities by demonstrating excellent product and range knowledge, helping to minimize risks and costs by contributing to effective stock management and observance of store operating procedures.

Key Accountabilities

1. Sales and Customer Service
  • Delivers a high level of service to all customers at all times to maximize sales and reinforce the Company image
  • Acknowledge and greet each customer in accordance to customer service training guide
  • Listen attentively to fulfill all customers’ needs and requirements
  • Interact with customers and giving product presentations to highlight on our footwear technology
  • Focus on features and benefits of each merchandise
  • Know the store sales targets and meeting these targets
  • Fluent in English and other languages is mandatory

2. Stock presentation and management
  • Ensures daily and timely stock replenishment
  • Maintain and update knowledge of best sellers and new arrivals in store
  • Maintain and update knowledge of special promotions and putting up display signage in accordance to Visual Merchandising standards
  • Provide customer feedback to Supervisor on products, prices and competitors

3. Teamwork
  • Communicate effectively with all team members and customers in English

4. Health and Safety
  • Take ownership of all potential hazards within the store regarding team members and customers both on and off selling floor

5. Housekeeping
  • Ensures orderliness of work, cleanliness of all areas on the selling floor and stock room

  • Individual who are passionate about retail and service industry are welcome to apply
  • Individual with retail experience may be considered for senior position.
  • Knowledge of customer and market dynamics and requirements
  • Excellent client service with strong communication skills
  • Comfortable with flexible work schedule to meet the needs of the business
  • Multiple Locations
  • 5-day work week (able to commit 22 hours)
  • Able to work on weekends
  • Passionate in Fashion and Retail

  • Annual leave
  • Childcare leave
  • Staff welfare
  • Medical